Last updated on 28-05-2024 04:16:15
Welcome to VidSpace! We strive to provide our clients with exceptional digital marketing services. As our services are primarily digital, our shipping and delivery policy focuses on the electronic delivery of our products and services. Please read our policy carefully to understand how we handle the delivery of our digital marketing solutions.
1. Delivery Method
All our services, including digital marketing strategies, content, reports, and other deliverables, are delivered electronically. Depending on the nature of the service, delivery methods may include:
- Cloud storage links (Google Drive, Dropbox, etc.)
- Access through our online portal or project management system
2. Delivery Timeframes
The delivery timeframe for each service will be outlined in your service agreement or contract. Generally, our delivery timeframes are as follows:
- Initial Consultation: Within 1-3 business days after booking confirmation.
- Marketing Strategy Report: Within 7-14 business days after the initial consultation.
- Content Creation: Timeframes vary based on the scope of the project. Specific deadlines will be provided in the project plan.
- Monthly Reports and Analytics: Delivered within the first 5 business days of the following month.
3. Confirmation of Delivery
Upon completion of a service, you will receive a confirmation email detailing the deliverables provided. If the deliverable is accessed through a cloud storage link or our online portal, instructions on how to access your files will be included in the confirmation email.
4. Issues with Delivery
If you experience any issues with the delivery of our services, please contact us immediately at [admin@vidspace.in] or [98672324247]. We will work to resolve any issues as quickly as possible to ensure you receive your deliverables promptly.
5. Digital Product Access
For any digital products purchased from VidSpace, such as templates, guides, or software, access will be provided immediately upon payment confirmation. If you do not receive access within 24 hours, please contact our support team.
6. Changes to Delivery Policy
VidSpace reserves the right to modify this Shipping & Delivery Policy at any time. Any changes will be posted on this page, and the date at the top will be updated. We encourage you to review this policy periodically to stay informed about our delivery practices.
Contact Us
If you have any questions or concerns about our Shipping & Delivery Policy, please contact us at:
VidSpace
2nd HANUMAN NIVAS
CHENDANI KOLIWADA MITHBUNDER RD, Thane 400603
admin@vidspace.in
98672324247
Thank you for choosing VidSpace for your digital marketing needs!
